Shipments

1. We will guide you through the process of placing an order on the Website with a series of simple instructions.
2. We will send you an email confirming your order which will detail the Products you have ordered including price and the lead time shown at the time of ordering. Should there be any error, or you do not receive an Order Confirmation please email as soon as possible at info@smagallery.com
3. The order confirmation email does not constitute an acceptance of your order by us and does not indicate you have entered into a contract with us.
4. Payment for your order will be charged when you place the order. We accept payment with the payment methods listed on the Website.
5. By submitting an order to us through the Website, you are confirming that the payment details provided on you order are valid and correct.
6. The lead time or delivery date given at the time of placing the order are estimates only based upon the best available information concerning manufacturer’s lead times and transportation time and these are considered as accepted by the customer.
7. Non-acceptance of an order may be a result of one of, but not limited, to the following conditions:
   *The products you ordered are unavailable from stock.
   *An item is unable to be shipped overseas to your given delivery address, due to transport or import restrictions.
   *The supplier has discontinued the products you have ordered.
   *Our inability to obtain authorization for your payment.
   *Your order has not passed our fraud screening process
   *The identification of a pricing or product description error

Shipping / Shipping costs

1. When your order is shipped either through State Postal Service or courier we will send you a dispatch confirmation email containing tracking information. Upon dispatch your order is deemed and accepted by S.M.A.G Gallery.
2. Shipping costs will be added at the checkout and will be shown in the confirmation of your order.
3. For customers purchasing from outside the EU the shipping costs shown on the website and order confirmation are given as an estimate only .We endeavor to give the most accurate price , but due to variance in size and weight for a lot of our goods, shipping can incur additional charges. If there is a difference in the shipping costs, we will contact you either by email or telephone advise you of the costs and discuss the options.
4. The products will be your responsibility from the time that you or a third party other than the courier and indicated by you, take physical possession of the products.

Cyprus - Balkan Countries: (Albania, North Macedonia, Bulgaria, Cyprus, Romania, Turkey)

Austria, Belgium, France (including Corsica and Monaco), Germany, Denmark, Switzerland, Estonia, United Kingdom, Ireland, Iceland, Spain (including the Balearic Islands and the Canary Islands), Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Hungary, Poland, Portugal (including Azores), Slovakia, Slovenia, Sweden, Czech Republic, Finland.

Other Destinations